Sales and Customer Service Representative
7 days ago
The Sales and Customer Service Representative is a vital role at REALITY YOGA PTE. LTD., responsible for fostering strong relationships with customers to achieve sales and service objectives. This dynamic individual will work closely with existing and new clients to identify their needs, provide tailored solutions, and ensure seamless after-sales support.
About the Role
We are seeking an experienced and skilled Sales and Customer Service Representative who can effectively communicate with clients, understand their requirements, and deliver exceptional customer experiences. The ideal candidate will possess excellent interpersonal skills, be proficient in Microsoft Office applications, and have a strong understanding of retail sales principles.
Key Responsibilities:
- Foster long-term relationships with customers to meet sales and service targets.
- Develop and maintain a deep understanding of customer needs and preferences.
- Identify and capitalize on sales opportunities to drive business growth.
- Provide top-notch customer service, addressing inquiries and resolving issues promptly and efficiently.
Required Skills and Qualifications
To excel in this role, you should possess:
- A solid background in sales, customer service, or a related field.
- Exceptional communication and interpersonal skills, with the ability to build rapport with diverse clients.
- Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
- A strong understanding of retail sales principles, including inventory management and data analysis.
- The ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
Benefits and Perks
We offer a competitive salary range of $50,000 - $70,000 per annum, depending on experience, as well as opportunities for professional growth and development within our dynamic team.
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