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Sales Verification Expert

7 days ago

Singapore FirstCom Academy Full time
Responsibilities:
  • Conduct outbound calls to customers following sales transactions
  • Verify the legitimacy of each sale and ascertain customer understanding and agreement to the terms of purchase
  • Ensure customers meet all prerequisites and qualifications for the courses or services purchased
  • Accurately document customer interactions and verification outcomes
  • Report any discrepancies or unusual patterns in sales transactions to the Sales Verification Manager

This role requires excellent communication and interpersonal skills, with a strong attention to detail and ability to accurately record information. Proficiency in CRM software and MS Office is essential, along with the ability to handle sensitive information confidentially.