Telecare Nurse Specialist

1 week ago


Singapur, Singapore Khoo Teck Puat Hospital (KTPH) Full time

Job Title: Telecare Nurse

Job Summary:

We are seeking a skilled Telecare Nurse to join our team at Khoo Teck Puat Hospital (KTPH). As a Telecare Nurse, you will play a vital role in coordinating care and managing patient needs through telehealth services.

Key Responsibilities:

  1. Coordinate Care and Manage Patient Needs: You will work closely with patients, caregivers, and healthcare professionals to develop and implement personalized care plans.
  2. Assess Patient Needs: You will conduct thorough assessments of patients' functional and psycho-social needs, identifying areas for improvement and developing strategies for care.
  3. Link Patients with Community Services: You will work with patients and caregivers to identify needs and refer them to community services, including centre-based services, home-based services, and personal care services.
  4. Provide Post-Hospital Discharge Follow-Up: You will conduct follow-up calls with patients to ensure resolution of symptoms, optimization of care, and caregiver competency.
  5. Provide Patient and Family Education: You will provide education and guidance to patients and caregivers on chronic disease management, healthy lifestyle, and care protocols.
  6. Communicate with Healthcare Professionals: You will contact patients' primary physicians, care teams, or ward doctors/nurses to clarify care plans and seek advice on further follow-up plans.

Connect and Empower:

Engaged, Informed Residents and Carers:

  1. Provide Education on Chronic Disease Management: You will educate patients on chronic disease management and healthy lifestyle, assessing their ability to manage their conditions.
  2. Promote Health and Wellness Programs: You will promote and encourage patients to participate in health and wellness programs available in their zones.
  3. Guide Patients and Caregivers: You will guide patients and caregivers in navigating healthcare and community services, increasing their awareness of services and facilities near their homes.

Anticipate Care and Manage Escalations:

Identify Early Signs of Exacerbations:

  1. Identify Early Signs of Exacerbations: You will identify early signs of exacerbations of chronic diseases through tele-communications with patients and advise on escalation plans based on patient care plans.
  2. Provide Tele-Triage Service: You will provide a 24/7 tele-triage service to receive incoming calls from patients at times of exacerbations or symptoms development, assessing the urgency of conditions and advising on appropriate management.
  3. Contact Emergency Department: You will contact the Emergency Department triage nurse/doctor to expect patients in times of medical emergency and update them on patient medical condition.
  4. Perform Related Duties: You will perform related duties as required.

Job Requirements:

Nursing:

Working Location: Yishun (North)

Working Hours: 3-Rotating Shift

Education Level: Diploma, Advanced Diploma, Specialist Diploma, Bachelor Degree


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