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International Shipping Coordination Expert

1 week ago

Singapore Easy Speed International Logistics Limited Full time
Responsibilities and Expectations

The Freight Forwarding Customer Service Manager will be responsible for addressing customer questions and issues promptly, ensuring high levels of satisfaction.

You will also collaborate with carriers, customs brokers, and other stakeholders to ensure timely deliveries.

  • Responsibilities:
    • Customer Support: Respond to customer inquiries and resolve issues in a professional and timely manner.
    • Shipment Coordination: Coordinate the logistics of airfreight shipments, including booking, tracking, and documentation.
    • Documentation and Compliance: Maintain accurate records of all transactions and communications related to airfreight and oceanfreight shipments.