Product Lead

4 weeks ago


Singapore Singtel Full time

At Singtel, we are committed to fostering a vibrant, diverse, and inclusive workforce that drives innovation and customer connections. Our people practices are designed to be non-discriminatory, and we strive for a fair, performance-based work culture that celebrates diversity and collaboration.


The role of Product Manager at Singtel involves overseeing the product lifecycle of our Managed Services portfolio, including managed WAN and SD-WAN solutions. You will be responsible for managing product cost structures, optimizing costs, and streamlining processes within Singtel.


Some key responsibilities of this role include:



  • Managing product policies, performance, and processes within Singtel, ensuring comprehensive documentation of processes and product specifications.
  • Working closely with stakeholders to ensure product requirements are well-supported and integrated into OSS and BSS systems.
  • Providing business case analysis to support new services and customization of existing product offerings to meet specific customer needs.
  • Understanding market needs, staying up-to-date with technology developments, and keeping a keen eye on the competitive situation.
  • Planning and developing new products, features, capabilities, product positioning, pricing, and benchmarking against competitors to ensure our products are relevant, competitive, and meet market needs.
  • Enabling technologies and service delivery partners for Singtel Software Defined services, constructing cost-effective end-to-end services for enterprise customers.
  • Enabling sales teams to upsell services and accelerate customers' digital transformation efforts.
  • Reviewing and managing product terms and conditions, partner contracts, and agreements.
  • Developing and executing marketing strategies, including market segmentation and positioning.

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