Singapore Operations Director

3 weeks ago


Singapore BSI Full time

Are you a seasoned leader looking to drive growth and success in the certification industry?


We are seeking an experienced Singapore Operations Director to join our BSI team in Singapore. This is a fantastic opportunity to lead a high-performing operations team and contribute to the company's strategic goals.


About the Role

This role will be responsible for managing the overall operational efficiency and effectiveness of our Singapore operations, ensuring that key performance and financial indicators are met or exceeded. You will also be expected to build and maintain strong relationships with internal stakeholders, including sales and marketing teams, to drive business growth and customer satisfaction.



  • Manage a team of operation professionals to deliver successful assessment days, ensuring high-quality services and excellent client experiences.
  • Develop and implement strategies to improve operational efficiency, reduce costs, and increase revenue.
  • Collaborate with cross-functional teams to achieve business objectives, including sales, marketing, and customer service.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and develop corrective actions.
  • Ensure compliance with all relevant accreditation requirements, policies, and procedures.

Requirements

To be successful in this role, you will need:



  • A minimum of 5 years of experience in a leadership position within the certification industry.
  • Proven track record of driving business growth, improving operational efficiency, and delivering excellent client experiences.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
  • Ability to analyze complex data, identify trends, and develop actionable insights.
  • Knowledge of quality management systems, such as ISO 9001, and auditing principles.

What We Offer

We offer a competitive salary package, including a base salary of SGD $120,000 - $150,000 per annum, depending on experience, plus benefits and bonuses.


Our company culture values innovation, collaboration, and continuous learning, providing a dynamic and supportive work environment.


If you are a motivated and results-driven leader looking to take your career to the next level, please submit your application.



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