
Part-time Centre Support Staff
5 days ago
We are seeking a part-time support staff to assist in the day-to-day operations of our centre. This is a fantastic opportunity for someone who enjoys working with children and providing excellent customer service.
About the RoleThe successful candidate will be responsible for attending to walk-in customers, handling incoming phone and email enquiries, and providing professional course consultation. They will also work closely with the Operations Manager in student placements and scheduling of classes.
Responsibilities- Attend to walk-in customers and respond to their needs in a professional manner
- Handle incoming phone and email enquiries and provide solutions or direct them to the relevant person
- Provide professional course consultation and excellent customer service to prospective customers
- Work closely with the Operations Manager in student placements and scheduling of classes
- Communicate and coordinate with customers in ensuring prompt follow-up and closure for all enquiries
- Process student registrations and payments
- Correspond with existing customers through phone, text messages, emails, and letters
- Perform administrative duties in support of the day-to-day operations
- Fluent English speaker
- Confident and tactful in handling customer's needs
- Passionate about providing excellent customer service
- Possess good communication skills
- Must love children and comfortable working around them
- Possess a cheery and pleasant disposition
- Meticulous and systematic with administrative procedures
- Has a good eye for details
- Excellent team player with a people-oriented personality
- Proficient in Microsoft Word, Excel, and other administrative applications
We offer a supportive and dynamic work environment, opportunities for growth and development, and competitive pay.
How to ApplyTo apply for this position, please submit your resume and cover letter to us. We look forward to hearing from you
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