Software System Administrator

21 hours ago


Singapore RK RECRUITMENT PTE. LTD. Full time
Job Summary:

Jira Administrators play a pivotal role in ensuring the seamless operation of our Jira and Windchill systems. As a Jira Administrator, you will be responsible for performing daily monitoring, troubleshooting, and resolution of issues reported by Jira and Windchill users. Additionally, you will ensure the ongoing currency of Jira and Windchill through routine maintenance activities, continual system performance monitoring, and application of upgrades as needed.

Key Responsibilities:
  • Perform daily monitoring, troubleshooting, and resolution of issues reported by Jira and Windchill users.
  • Ensure the ongoing currency of Jira and Windchill through routine maintenance activities, continual system performance monitoring, and application of upgrades as needed.
  • Review and approve user requests in a timely manner.
  • Prepare and deliver weekly/monthly progress reports.
  • Offer training sessions and ongoing support for users of Jira and Windchill.
  • Maintain and update procedures and work instructions related to Jira and Windchill applications.
  • Uphold Jira and Windchill systems in alignment with MSPL's standards and best practices.

Requirements:
  • Diploma / Degree in any Science / Engineering discipline.
  • Min 3 years of experience in a Jira & Windchill Administrator role or similar
  • Proficient in Microsoft Office skills, i.e, Excel, Words and Powerpoint.
  • Independent and initiative to develop and drive continuous improvement programs.
  • Strong problem-solving and communication skills.
  • Monitor system performance and capacity, and take proactive measures to prevent or resolve issues
  • Perform regular backups of Jira & Windchill data

About RK Recruitment Pte Ltd:

RK Recruitment Pte Ltd is a reputable recruitment agency dedicated to providing top talent to our clients. We are committed to delivering exceptional service and ensuring a seamless hiring experience for both employers and job seekers. If you are a motivated and experienced Jira Administrator looking for a new challenge, we encourage you to apply for this exciting opportunity.

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