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Front of House Supervisor

3 weeks ago

Singapore beBeeLeadership Full time
Job Title: Front of House Supervisor

The ideal candidate for this role will have a passion for delivering exceptional guest experiences and be able to effectively lead and manage a team.

  1. Key Responsibilities:
  • Lead front-of-house operations during service hours, ensuring smooth and efficient service delivery
  • Maintain high levels of guest satisfaction through attentive and refined service
  • Support the recruitment, onboarding, and training of service staff
  • Manage floor team rosters, punctuality, and grooming standards
  • Uphold standard operating procedures for service, wine presentation, food delivery, and guest interaction
  • Handle guest feedback and resolve service issues promptly and professionally
  • Collaborate with kitchen, bar, and retail teams for seamless communication
  • Support inventory checks, wine list updates, and POS accuracy
  • Ensure compliance with hygiene, safety, and licensing regulations
Requirements:
  • Excellent leadership and interpersonal skills
  • Ability to multitask and remain composed during peak service hours
  • Detail-oriented with high standards for cleanliness and service
  • Flexible with schedules, including weekends, evenings, and public holidays