Front of House Operations Supervisor

4 days ago


Singapore beBeeCustomerCentric Full time $48,000 - $72,000
Job Role:
Lead Front of House Operations.

As a seasoned supervisor, you will be responsible for overseeing the daily operations of an outlet to ensure seamless execution. Key Responsibilities include:
  • Managing both front and back-of-house operations effectively
  • Training new employees as well as the continuous development of existing staff
  • Providing exceptional customer service and leading team members to do the same
  • Responding promptly to customer complaints and resolving them efficiently
  • Planning and allocating workloads to team members daily
  • Organizing team members' work schedules and maintaining accurate timesheets
  • Reporting sales results and productivity to management regularly
  • Ensuring high-quality food preparation and adhering to desired standards
  • Developing strategic plans to boost sales and profitability
  • Supervising and monitoring staff performance closely
  • Maintaining high standards of food quality, guest services, hygiene, cleanliness, and tidiness

Requirements:
  • Previous supervisory experience in hospitality or F&B industry preferred.
  • Ability to work in fast-paced settings and independently
  • Strong Multi-Tasking skills
  • Customer-Centric approach
  • Exceptional organizational, communication, and customer service skills
  • Capacity to work independently under pressure
  • Minimum 2 years relevant experience at supervisory level in hospitality or F&B Industry

This role demands strong leadership skills, maturity, and a guest-oriented mindset.



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