Hotel Operations Director

3 weeks ago


Singapore Cenizaro Hotels & Resorts Full time

The Hotel Operations Director is responsible for ensuring the optimal functioning of the hotel and its departments. This includes implementing standard operating procedures and policies as set out by the company, as well as overseeing the production and distribution of promotional materials to address the hotel's target groups.

Key Responsibilities:

  • Developing and implementing plans and budget concepts to ensure the hotel's financial objectives are met.
  • Safeguarding the realization, tracking, and adjustment of deviations in hotel operations.
  • Coordinating the execution of activities through instructions to department heads and assistant managers, as well as supervising their execution.
  • Recruiting and hiring new staff, supervising their introduction, and conducting performance reviews and training.
  • Preparing a monthly financial reporting and ensuring an adequate administration of outgoing and incoming invoices.

Other Key Responsibilities:

  • Handling complaints and other tasks as assigned by the executive.
  • Supervising the fulfillment of regulations related to employment legislation, occupational health and safety, fire regulations, and other legal requirements.
  • Maintaining contacts with public authorities and ensuring the correct use of the company's corporate identity.


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