
Tyre Service Leadership Position
2 weeks ago
Job Summary:
A challenging opportunity has arisen for a skilled leader to oversee our tyre service operations team. As the Service Operations Manager, you will be responsible for driving business growth and excellence in customer satisfaction.
- Sponsor and motivate your team members to deliver exceptional results and exceed customer expectations.
- Craft effective strategies to enhance productivity and efficiency within your team.
- Ensure smooth job completion by acting as liaison between customers and technicians.
About the Role:
- This is an excellent chance for an experienced leader to take charge of a dynamic team and drive business success.
- The ideal candidate will possess strong leadership skills, be able to inspire and manage their team effectively, and possess excellent communication abilities.
Key Responsibilities Include:
- Manage inventory replenishment, perform administrative tasks such as posting service notifications, and maintain tools and equipment.
- Plan and execute efficient methods to boost team performance and productivity.
- Develop and implement processes to enhance customer loyalty and satisfaction.
Requirements:
- Prior experience supervising blue-collar workers in an automotive or workshop setting.
- Experience with manpower deployment, especially for drivers or mobile service teams, is highly desirable.
- Mandarin-speaking candidates are required to serve Mandarin-speaking clients.
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