Chief Trust and Safety Officer

3 days ago


Singapore Tencent Singapore Full time
About the Company

Tencent is a leading global technology and entertainment company, committed to connecting people and developing innovative products and services.

Founded in 1998, Tencent has grown into a multinational conglomerate with operations across the globe. Our mission is to make the most of technology to improve people's lives.

Safety and Compliance Role Overview

We are seeking a highly skilled and experienced individual to join our team as a Trust & Safety Manager. As a key member of our safety and compliance team, you will be responsible for promoting trust and ensuring user safety in our products and platforms.

  • You will participate in the development and enhancement of Trust & Safety policies and workflows, including issue discovery, strategy formulation, and effective risk management measures.
  • You will employ a data-driven approach to analyze key operational metrics and identify platform and market-based trends with solutions that address such risks.
  • You will foster close collaboration with cross-functional partners, internal and external stakeholders, and senior leadership to continually improve procedures and policies based on emerging trends and challenges, and to ensure compliance with all laws, policies and processes.
  • You will participate in team meetings, training sessions, and workshops to enhance skills and knowledge.

This role requires strong project management and communication skills, including the ability to communicate effectively with technical and non-technical audiences.

Requirements

To be successful in this role, you must have:

  • A minimum of 3 to 5 years of industry experience, with at least 2 years of experience in either trust & safety, privacy, compliance, or similar functions;
  • Experience working with international partners across different time zones and cultures, including working on legal or regulatory compliance obligations;
  • Strong project management and communication skills, including the ability to communicate effectively with technical and non-technical audiences;
  • Ability to execute quickly with limited guidance on complex, cross-functional projects with multiple working groups, building high-performance team dynamics;
  • A driven, self-starter personality that thrives in a fast-paced environment to create positive outcomes; and
  • Strong preference for background in video gaming, online marketplaces, or social media.
Salary Range

The estimated salary range for this position is between SGD $120,000 - SGD $180,000 per annum, depending on experience and qualifications.

Diversity, Equity & Inclusion at Tencent

Diversity, equity and inclusion are important components of our workplace culture. We foster an environment where every employee feels supported and inspired to achieve their goals.



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