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Healthcare Client Service Liaison
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We are seeking a highly organized and customer-focused professional to serve as the frontline connection to our customers, ensuring their needs are met with speed, accuracy, and care.
About the Role:This is an exciting opportunity for a detail-oriented individual who thrives in a fast-paced environment and values making a difference in the customer experience. As a Healthcare Distribution Client Services Coordinator, you will play a vital role in supporting healthcare logistics operations that matter.
Key Responsibilities:- Coordinate day-to-day post-sales activities, supporting timely and accurate order fulfillment and customer service
- Process key documents such as sales orders, delivery notes, invoices, quotations, debit/credit notes
- Handle incoming phone calls, emails, and faxes professionally and efficiently
- Manage monthly principal service billings and ensure accurate documentation and follow-ups
- Monitor and follow up on customer backorders, contract inquiries, and general requests
- Collaborate with Warehouse, Operations, Sales, Engineering, and Finance teams to resolve customer issues promptly
- Ensure all tasks comply with Standard Operating Procedures (SOPs) and quality standards
- Oversee daily invoice scanning and support
This role requires exceptional communication skills, attention to detail, and the ability to work well under pressure. If you're a motivated and results-driven professional looking for a challenging and rewarding opportunity, we encourage you to apply.
