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Senior Vice President, Business Transformation Lead

2 months ago

Singapore CITIBANK N.A. Full time
About the Role

CITIBANK N.A. is seeking a highly skilled and experienced Senior Vice President to join our Productivity organization as a Business Transformation Lead. This critical role will be responsible for driving business optimization and innovation across the firm, with a focus on improving employee and customer experience.

Key Responsibilities
  • Lead business transformation initiatives to drive revenue growth, cost optimization, and process improvement
  • Develop and implement strategic plans to enhance business processes and operations
  • Collaborate with senior stakeholders to identify and prioritize business opportunities and initiatives
  • Manage and lead cross-functional teams to deliver business outcomes and projects
  • Develop and maintain relationships with key business partners and stakeholders
  • Provide thought leadership and expertise in business transformation, process improvement, and change management
Requirements
  • At least 8 years of experience in a major management consulting firm or equivalent experience in a large Financial Services company
  • Proven track record of delivering business transformation and process improvement initiatives
  • Exceptional leadership and management skills, with the ability to lead cross-functional teams
  • Strong analytical and problem-solving skills, with the ability to think critically and strategically
  • Excellent communication and interpersonal skills, with the ability to influence and persuade stakeholders
  • Deep expertise in financial services, business process improvement, and change management
Preferred Competencies
  • Skilled leadership in driving business transformation and process improvement initiatives
  • Project planning, status reporting, and ongoing project management
  • Executive-level stakeholder diplomacy, influencing, and management
  • Skilled in guiding, influencing, and convincing team members, colleagues, and stakeholders
  • Communications, training, and change management
About CITIBANK N.A.

CITIBANK N.A. is a global bank with a long history of innovation and excellence. We are committed to delivering exceptional customer experiences and driving business growth through strategic initiatives and partnerships. Our Productivity organization is a key driver of this strategy, and we are seeking a talented and experienced leader to join our team.