Online Store Logistics Coordinator

5 days ago

Singapore beBeeEcommerceoperations Full time $60,000 - $80,000
E-commerce Operations Specialist

We are seeking a highly skilled E-commerce Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient management of our online store.

Key Responsibilities:

  • Inventory Management: Monitor and optimize inventory levels by regularly reviewing inventory reports, reconciling stock discrepancies, and managing reimbursement cases for lost or damaged inventory.
  • Inbound Planning: Assist in generating inbound plans to Amazon and 3PL warehouses.
  • Receiving and Resolution: Oversee inbound shipments to Amazon and 3PL warehouses, ensuring accurate receiving and timely resolution of discrepancies.
  • Promotions and Discounts: Assist in setting up price discounts, promotions, and deal campaigns within Amazon Seller Central to support sales objectives.
  • Fulfillment and Delivery: Review and validate fulfillment orders, ensuring smooth processing and timely customer deliveries.
  • Stock Movement Verification: Verify stock movements across 3PL warehouses and align with internal records to maintain accuracy.
  • Claims and Exceptions: Coordinate with 3PL providers to submit, track, and resolve claims related to shipment issues, ensuring accountability and timely recovery.
  • Operational Exceptions: Investigate and resolve operational exceptions including lost packages, damaged shipments, and billing discrepancies, minimizing financial and service impacts.

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