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Retail Team Lead

3 weeks ago

Singapore MINOR FOOD GROUP (SINGAPORE) PTE. LTD. Full time

Job Overview:

We are seeking a Retail Team Lead to join our team at MINOR FOOD GROUP (SINGAPORE) PTE. LTD. The successful candidate will be responsible for managing and directing retail teams to achieve sales targets and provide excellent customer service.

About the Role:

The Retail Team Lead will assist in creating a positive and productive working environment by identifying areas that need improvement and developing strategies to address them. This includes orientating and training employees to ensure they have a complete understanding of the company's policies and procedures.

The ideal candidate will also manage, direct, and coordinate daily opening and closing duties in the outlet, ensuring they are properly executed. Additionally, they will maintain a high level of customer service as per QSC standards and ensure overall store image is maintained and the brand is well represented at all times.

Key Responsibilities:

  • Manage and direct retail teams
  • Assist in creating a positive working environment
  • Orientate and train employees
  • Manage daily opening and closing duties
  • Maintain customer service standards
  • Ensure store image is maintained

Requirements:

  • NITEC/Diploma/Degree in Business/F&B Management/Hospitality/Tourism or equivalent
  • At least 1 year(s) of similar working experiences
  • Proficiency in MS Office application
  • Excellent interpersonal and communication skills
  • Able to work on weekends