VIP Product Strategist
3 days ago
We are seeking an experienced professional to spearhead the overall strategy and product planning for our VIP product line.
The ideal candidate will have a deep understanding of the Web3/Crypto industry, particularly exchange products such as institutional services, API trading, and VIP incentive programs.
Key Responsibilities- Oversee the overall planning and iteration of OKX VIP-related products, including but not limited to VIP benefits systems, personalized campaigns, exclusive offerings, and customized customer services.
- Collaborate closely with sales, account managers, and market-making teams to identify VIP customer needs and translate them into actionable product features.
- Lead the design and optimization of VIP customer lifecycle management solutions to improve retention and engagement rates.
- Coordinate cross-departmental collaboration to ensure timely and high-quality project delivery.
- Monitor global market trends and industry developments to formulate localized product strategies that cater to VIP clients in different regions.
- Bachelor's degree or higher with 5+ years of product management or product strategy experience.
- Deep understanding of the Web3/Crypto industry, particularly exchange products such as institutional services, API trading, and VIP incentive programs.
- Strong cross-team communication and coordination skills, with systematic thinking and sharp user insights.
- Proficiency in data analysis tools and data-driven decision-making.
- Fluency in English.
- Comprehensive healthcare schemes for employees and dependants.
- Wellness and meal allowances.
- L&D programs and Education subsidy for employees' growth and development.
- Various team building programs and company events.
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