Senior Solutions Architect
2 weeks ago
Company Overview
Wise is a global payments infrastructure company that has revolutionized how money moves around the world. Our mission is to make international money transfers cheap, fair, and simple. We believe that teams are strongest when they are diverse, equitable, and inclusive.
Job Summary
We are seeking a Senior Solutions Engineer to join our team in Singapore, covering the APAC region. As a Senior Solutions Engineer, you will work across our partners, your own team, Wise Platform, and the wider organization to maximize your team's impact. You will provide technical consulting and product guidance to banks and partners integrating Wise, primarily post-sale.
Key Responsibilities
- Provide technical consulting and product guidance to banks and partners integrating Wise, primarily post-sale.
- Support business development by aiding larger partners requiring novel features.
- Assist partners in the implementation phase, defining technical solutions and documenting requirements.
- Participate in feature definition, prioritization, and long-term strategy planning with the Wise Platform team.
- Ensure partners deliver the best integration within their constraints for an excellent customer experience.
- Collaborate with Implementation Managers, Product Managers, and Engineers, making product and project decisions.
- Work on scaling Wise Platform into new regions, overcoming associated challenges.
- Improve integration experience through documentation, APIs, SDKs, code samples, and reference implementations.
- Collaborate with the technical presales team to support the sales cycle and secure new partnerships.
- Enhance internal processes to handle multiple integrations in parallel.
- Design and develop new features for Wise services and expose them on the public API when needed.
- Troubleshoot, test, and resolve technical issues, supporting the API team with complex problems.
What You'll Get
- Choose your own path to success - you'll have the freedom to define the vision and responsibility for making it happen.
- Identify problems and unlock opportunities for Wise and partners through technology solutions.
- Inspire other teams internally and externally with your ideas, knowledge, and self-starter attitude.
- Travel to work with our teams in Tallinn and London as well as visit our partners in EMEA.
Requirements
- You come from a software development background with over 5 years of experience. You have successfully managed both technical and non-technical stakeholders to deliver multiple concurrent technical projects. Additionally, you possess a strong background in solutions engineering.
- You understand the value of balancing customer-centric thinking with technical know-how, and can bridge the gap between business and technical experts.
- You put the customer above technology, while finding ways to leverage technology to improve the customer experience.
- You are personable and you are good at stakeholder management. You are able to represent Wise and our values to external partners in a professional way, explaining technical problems and solutions to non-technical audiences.
- You have experience with RESTful APIs, API Design, Swagger, OpenAPI, OAuth2.
Nice to Have
- Passionate about international finance, foreign exchange, and payment systems.
- Skilled in multiple programming languages, tech stacks, and cloud providers.
- Strong communicator in client-facing roles, engaging technical and non-technical stakeholders.
Additional Information
We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission, and able to progress in their careers.
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