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Front of House and Back of House Coordinator

2 weeks ago

Singapore LABRADOR HILL PTE. LTD. Full time
About the Role

We are seeking a highly skilled Restaurant Assistant Manager/Sommelier to join our team at Laborador Hill Pte. Ltd. As a key member of our management team, you will be responsible for delivering exceptional service and ensuring seamless day-to-day operations.

The ideal candidate will possess excellent communication skills, be able to multitask with ease, and have a keen eye for detail. If you are passionate about providing top-notch customer service and driving business growth, we encourage you to apply.

**Key Responsibilities:**

* Coordinate front of house and back of house restaurant operations;
* Develop and implement strategies to maximize customer satisfaction;
* Respond promptly and professionally to customer complaints;
* Regularly review product quality and research new vendors;
* Organize and supervise shifts effectively;
* Provide constructive feedback to improve staff productivity;
* Estimate future needs for goods, kitchen utensils, and cleaning products;
* Ensure compliance with sanitation and safety regulations;
* Maintain and enhance the restaurant's brand image;
* Control operational costs and identify measures to reduce waste;
* Create detailed reports on weekly, monthly, and annual revenues and expenses;
* Promote the restaurant in the local community through word-of-mouth and events;

**Required Skills and Qualifications:**

* 2+ years of experience in a similar role;
* Excellent communication and leadership skills;
* Ability to work in a fast-paced environment;
* Strong analytical and problem-solving skills;
* Knowledge of wine and spirits an asset;

**Benefits:**

* Competitive salary and benefits package;
* Opportunities for career growth and professional development;
* Collaborative and dynamic work environment;

**What We Offer:**

* A dynamic and supportive work environment;
* Opportunities for career advancement;
* Professional development opportunities;

We thank all applicants for their interest; however, only those selected for an interview will be contacted.