Parent Liaison Manager

2 months ago


Singapur, Singapore EtonHouse International Education Group Full time
About Us

EtonHouse International Education Group is a leading provider of high-quality education to over 15,000 children globally, with 100 schools in 11 countries.

Job Description

We are seeking a highly skilled and experienced Parent Liaison Manager to join our team in Singapore. The successful candidate will work closely with our Group Brand and Marketing Director and School Principal to market and promote EtonHouse International School to the international and local community.

Key Responsibilities:
  • Manage and track all new enquiries, ensuring timely follow-up and communication with prospective parents.
  • Coordinate and lead the organisation of open days, including managing RSVP lists, scheduling, and follow-up.
  • Develop and implement effective marketing strategies to promote the school and attract new students.
  • Collaborate with internal departments to ensure seamless communication and coordination.
  • Provide exceptional customer service to parents, ensuring a 5-star experience throughout the school tour and application process.
  • Support families with student pass applications and facilitate conversations with agents or parents directly.
  • Engage in ongoing professional development and training to stay up-to-date with best practices in customer experience and technology platforms.
Requirements:
  • Bachelor's degree from a recognised university with at least 5-6 years of related work experience in sales management, business development, or a service-oriented industry.
  • Proven track record of success in sales management and marketing, with a strong understanding of the education sector.
  • Excellent written and verbal communication skills, with the ability to work effectively in a team-oriented environment.
  • Result-oriented and hands-on marketer with a collaborative attitude.


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