Banquet Operations Coordinator

10 hours ago

Singapore beBeeOperations Full time $40,000 - $60,000
Job Title: Banquet Operations Coordinator

As a key member of our hospitality team, you will play a crucial role in ensuring the success of banquets and events. Your primary responsibilities will include coordinating with various departments to ensure seamless execution of events.

Key Responsibilities:

  • Conduct thorough roll call of staff before events to highlight important details and promote teamwork.
  • Manage daily activities of banquet staff, including scheduling employees to ensure proper coverage for all events and activities.
  • Promote quality service through regular communication and coordination with other departments.
  • Train, motivate, and direct banquet staff to provide exceptional customer service.
  • Ensure guests are greeted promptly and respond to their requests and complaints in a professional manner.
  • Verify that all events are executed according to the Banquet Event Order (BEO) to meet client expectations.
  • Regularly review event operations with clients and obtain feedback to improve future events.
  • Coordinate with kitchen staff to review menus and ensure timely delivery of food and beverages.
  • Inspect function areas, table settings, and equipment to ensure cleanliness, attractiveness, and proper layout.
  • Oversee the preparation and maintenance of equipment, facilities, and supplies to meet anticipated business volumes.

Requirements:

  • Minimum 3-4 years of relevant experience in banquet or event management.
  • Knowledge of food and beverage operations, menu planning, and computer software applications.
  • Strong leadership, people management, and training skills.
  • Excellent interpersonal, conflict management, and service recovery skills.
  • Ability to multitask and work under pressure in a fast-paced environment.

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