Retail Operations Manager
6 days ago
COS is a luxury fashion brand that creates high-quality, timeless pieces. As a Store Manager, you will play a crucial role in driving sales growth and delivering exceptional customer experiences.
About COS:
COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The creative soul of the brand is fuelled by a deep connection to modern culture, dynamic global cities, and compelling fashion movements.
Key Responsibilities:
- To lead and manage a team of managers, visual merchandisers, and sales advisors to achieve excellent standards of service.
- To analyse selling information and take responsibility for the store sales performance.
- To identify future talents and put together development plans to support their progression.
We seek individuals who embody the spirit of Teamwork, Entrepreneurship, and Constant Improvement. If you have a optimistic outlook, flexibility in adapting to evolving circumstances and customer preferences, and take independent initiative, we would like to hear from you.
What You Need to Succeed:
- A good understanding of KPIs/selling reports, budgeting turnover, and workforce hours.
- A knowledge of Health & Safety standards.
- An understanding of store operation routines (delivery, stock, inventory, etc.).
- A good knowledge of best practice in employee relations.
We offer a full-time position offering 44 hours a week, attractive benefits, extensive development opportunities around the globe, and a 25% staff discount usable on all our H&M Group brands in stores and online. Additionally, you will be included in our H&M Incentive Program – HIP.
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