
Temporary Call Centre Representative
2 weeks ago
**Job Title:** Temp Call Centre Assistant/Officer
DescriptionThis is a temporary call centre role where you will act as the first point of contact for customers. You will be responsible for supporting client calls, understanding customer needs and providing satisfactory explanations.
- Act as the first point of contact for customers and provide excellent customer service.
- Support client calls and respond to customer inquiries.
- Understand customer needs and anticipate their requirements.
- Provide clear and concise explanations to customers.
Responsibilities:
- Escalate calls as needed to alert superiors of recurring service failures.
- Perform ad-hoc duties related to contact centre projects.
To be successful in this role, you should have:
- A minimum 'O' level or Higher NITEC/Diploma in any discipline.
- Prior office administration experience is preferred.
This temporary role offers:
- A 3-6 month commitment.
- Variety of working hours including Monday to Sunday (5 days per week).
- An opportunity to gain experience in a contact centre environment.
If you meet the requirements of this role, please submit your detailed resume in Word document format.
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