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Air Export Customer Service Associate

2 months ago

Singapur, Singapore Flintex Consulting Pte Ltd Full time

Job Summary

Flintex Consulting Pte Ltd is seeking a highly motivated and detail-oriented Air Export Customer Service Assistant to join our team. As an Air Export Customer Service Assistant, you will be responsible for providing exceptional customer service to our clients, ensuring timely and efficient processing of air export bookings, and maintaining accurate records.

Key Responsibilities

  • Customer Service
    • Respond to customer inquiries in a professional and timely manner
    • Provide accurate and detailed information regarding air export services and procedures
  • Booking and Processing
    • Process air export bookings in accordance with company procedures
    • Verify and validate customer information and documentation
  • Record Keeping and Reporting
    • Maintain accurate and up-to-date records of customer interactions and transactions
    • Prepare and submit reports as required

Requirements

  • Education and Experience
    • Diploma or degree in a related field (e.g. logistics, business administration)
    • Minimum 1 year of experience in a customer service or administrative role
  • Skills and Abilities
    • Excellent communication and interpersonal skills
    • Ability to work independently and as part of a team
    • Strong organizational and time management skills
    • Proficiency in Microsoft Office (Word, Excel, Outlook)

Working Environment

Flintex Consulting Pte Ltd is a dynamic and fast-paced company that values innovation and teamwork. As an Air Export Customer Service Assistant, you will have the opportunity to work with a diverse range of clients and colleagues, and contribute to the growth and success of our company.