Technical Service Manager
1 day ago
We are seeking a highly skilled Technical Service Executive to join our team at JOBSRECRUIT PTE. LTD. The successful candidate will be responsible for managing warranty administration on Material Handling Equipment (MHE), providing technical advice and support, and ensuring relevant updates on all technicians' laptops.
Key Responsibilities
- Coordinate warranty administration for MHE, ensuring timely and efficient resolution of issues.
- Provide technical support and guidance to service centers and principals, resolving complex technical problems.
- Liaise closely with principals and cross-functional teams to update them on abnormal breakdown cases.
- Ensure accurate and up-to-date documentation of all warranty-related activities.
- Arrange for modifications to forklifts as requested by customers.
- Prepare and submit accident/incident reports in a timely manner.
- Manage customer complaints and resolve issues promptly.
Requirements
The ideal candidate will possess excellent supervisory skills, warranty administration experience, and a strong understanding of Material Handling Equipment (MHE) handling. They will also have excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and customers.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Technical Service Executive looking for a new challenge, please submit your application.
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