Customer Excellence Professional

6 days ago

Singapore beBeeCustomerQuality Full time $80,000 - $120,000

We are seeking a highly skilled quality professional to drive excellence in our transformation projects.

  • Main Contact: Communicate effectively with customers on quality issues, audits, and resolve concerns efficiently.
  • Lead Investigations: Implement corrective actions, close non-conformance cases, and ensure seamless compliance across teams.
  • Quality Data Insights: Monitor KPIs, identify areas for improvement, and drive initiatives to enhance customer satisfaction.
  • Tech Collaboration: Work closely with Engineering, Manufacturing, and Supply Chain teams to guarantee product quality and regulatory compliance.
  • Process Control: Conduct First Article Inspections (FAI) and maintain documentation to ensure robust processes.
  • Training & Development: Provide quality standards and best practices training to internal teams.

Requirements:

  • Bachelor's degree in an engineering field.
  • At least 4-5 years of customer quality experience in equipment manufacturing industry.
  • Strong communication skills.
  • Familiarity with ISO 9001, root cause analysis tools, and CAPA processes.

The ideal candidate will possess excellent analytical and problem-solving skills, with the ability to work independently and as part of a team. They should have a strong understanding of quality management principles and be proficient in Microsoft Excel.

Knowledge of auditing procedures, quality metrics, and process control methods is also desirable. If you are a motivated and detail-oriented individual who is passionate about delivering high-quality results, we encourage you to apply for this exciting opportunity.

Please click the APPLY NOW button or submit your updated resume/cv for consideration. Only shortlisted candidates will be notified.

Tell employers what skills you have: CAPA, SPC, Customer Quality, Audits, Customer Satisfaction, Process Control, Investigation, Root Cause Analysis, Good Communication Skills, ISO 9001, Supply Chain, Electronics.

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