Luxury Transportation Specialist
1 day ago
At Capella Singapore, we are seeking a skilled and experienced Limousine Driver to join our team. As a key member of our Guest Services team, you will be responsible for providing exceptional transportation services to our guests.
Key Responsibilities:- Provide curbside and point-to-point transfers for hotel guests upon request, ensuring a seamless and enjoyable experience.
- Direct and control vehicular flow at the driveway, ensuring a smooth and efficient arrival and departure process.
- Assist with car and hotel doors, providing a warm and welcoming experience for our guests.
- Greet guests and assist with directions and other inquiries, showcasing our exceptional service standards.
- Provide luggage assistance to arriving and departing guests, ensuring their belongings are safely and efficiently handled.
- Escort guests to their rooms and explain the use of room amenities and facilities, providing a personalized and informative experience.
- Assist guests with ground transportation in a timely manner, ensuring their needs are met and exceeded.
- Deliver incoming items to guest rooms, ensuring timely and efficient delivery.
- Maintain the tidiness and cleanliness of the luggage rooms, trolleys, and buggies, upholding our high standards of service.
- Update records on completed work tasks and work items for handover, ensuring seamless communication and collaboration.
- Ensure that hotel shuttle bus and limousine services are carried out smoothly and properly, providing a safe and enjoyable experience for our guests.
- Minimum Secondary qualifications
- Experiences in similar roles in luxury hotels/resorts
- Valid Singapore driving license
- Ability to work well under pressure in a fast-paced environment
- Able to maintain a high level of composure in a busy environment
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