Game Operations Manager

6 days ago

Singapore beBeeOperations Full time $90,000 - $120,000

Job Opportunity: Product Operations Lead

We are seeking an experienced and driven Product Operations Lead to lead the strategy and execution of product operations for our mobile games. In this role, you will be responsible for planning and delivering high-impact game updates, live events, and player engagement initiatives across global markets.

  • Lead and manage the product roadmap, live operations, and game updates across multiple titles.
  • Define product strategy and translate it into executable operational plans.
  • Plan and maintain the content release roadmap, ensuring timely delivery of in-game events, features, and updates.
  • Act as the release manager for build coordination, version control, and release deployment across regions.
  • Establish and monitor gating KPIs (e.g., DAU, retention, ARPU, conversion) to evaluate feature and event performance.
  • Track, analyze, and optimize game performance metrics using internal dashboards and analytics tools.
  • Conduct competitive benchmarking and product evaluations of both internal and external titles.
  • Coordinate closely with producers, engineers, artists, QA, and marketing to align on priorities and execution.
  • Candidate must have a strong understanding of Free-to-Play (F2P) game mechanics and monetization strategies, proven track record of launching or operating at least one mobile game in the SEA region, and experience in UX/user flow design, feature specification, UI wireframes, and presentation development.
  • Candidate must also possess excellent communication, interpersonal, and stakeholder management skills, highly organized, deadline-driven, and capable of handling multiple priorities, strategic thinker with a proactive, ownership-driven mindset, and adaptable to dynamic business environments and fast-paced, matrixed organizations.

Key Skills:

  • 5+ years of experience in the online or mobile gaming industry.
  • Strong leadership and cross-functional team management capabilities.
  • Proficient in data analysis with a structured, process-driven approach.
  • Familiarity with traditional and AI-assisted localization processes.
  • Understanding of AI-based customer support systems, including support bots and FAQ automation.
  • Bonus: Proficiency in Python, ChatGPT API, or other AI operations tools.

What We Offer:

A fast-paced, dynamic environment where you can make a real impact, opportunities for growth and professional development, and a chance to work with a talented team of professionals.

Requirements:

  • Singapore citizen or PR only.

Pre-Requisites:

Are you up for the challenge?

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