Patient Service Associate, Mobile Bus
2 weeks ago
We are seeking a highly skilled and motivated individual to join our mobile fleet team at NHG Diagnostics as a Patient Service Associate, Mobile Bus. In this role, you will be responsible for supporting our team in handling registration and administration duties, as well as providing excellent frontline patient/customer service on-site.
Key Responsibilities- Support the mobile fleet team in handling registration and administration duties
- Provide excellent frontline patient/customer service on-site
- Manage screening projects and ensure timely completion of administrative tasks
- Assist in the registration of patients and educate them about the screening and its prevention
- Perform general office administrative duties, including daily result letter printing and mailing
- Perform any other ad-hoc duties as assigned
- Polytechnic Diploma, GCE A/O/N level or higher / Nitec qualification
- Experience in frontline/customer service
- Able to work on weekends when there is a project assigned
- Ultrasound
- Troubleshooting
- Advertising
- Data Analysis
- Customer Experience
- Healthcare
- B2B
- Cashiering
- Administrative Support
- Prevention
- Team Player
- Customer Service
- Screening
- Scheduling
- Appointment Scheduling
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