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Digital Experience Champion
2 weeks ago
The Digital Ambassador role plays a pivotal part in elevating customers' experiences and journeys by proactively understanding and meeting their banking needs.
Main Responsibilities:
- Distribute knowledge of customers' banking requirements and refer them to alternative banking channels for an enhanced experience.
- Stay abreast with the latest banking products, processes, and services to recommend suitable solutions.
- Provide assistance with general customer inquiries.
Essential Qualifications:
- Minimum Diploma in any field.
- No prior experience is required; candidates are open to apply.
- Excellent communication and customer service skills.
Candidates may submit their resume and cover letter directly. Training will be provided.