Support Representative

3 days ago

Singapore beBeeCustomer Full time $24,000 - $27,000

Job Title: Customer Support Representative

About the Role

We are seeking a highly skilled and motivated individual to fill the position of Customer Support Representative. This role is ideal for someone who is passionate about delivering exceptional customer service and resolving issues efficiently.

Key Responsibilities
  • Respond promptly to customer inquiries via phone, email, or in-person.
  • Resolve customer complaints and concerns in a professional and courteous manner.
  • Provide product information and training to customers as needed.
  • Process sales orders and handle transactions accurately and efficiently.
  • Manage inventory levels and maintain accurate records.
  • Liaise with internal teams to resolve customer issues and improve overall customer satisfaction.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • High school diploma or equivalent required; degree in business or related field preferred.
  • One year of customer service experience or equivalent required.
Benefits

This role offers a competitive salary and benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.

What We Offer

In addition to a rewarding work environment and competitive compensation package, we offer a range of benefits and perks to support your overall well-being and success. These include:

  • Flexible scheduling and remote work options.
  • Opportunities for professional development and career advancement.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) retirement plan with employer match.
  • Access to our employee assistance program (EAP).

 

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