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Transformation Director

2 months ago

Singapore ACCESS PEOPLE (SINGAPORE) PTE. LTD. Full time
Job Title: Transformation Program Director

About the Role:

We are seeking a highly experienced Transformation Program Director to lead our digital transformation initiatives. As a key member of our team, you will be responsible for developing and executing digital transformation strategies that align with our business objectives.

Key Responsibilities:

  • Digital Strategy Development: Define and implement digital transformation strategies that align with our business objectives, leveraging Salesforce as a key platform for driving change.
  • Salesforce Implementation & Optimization: Lead the design, deployment, and optimization of Salesforce solutions, ensuring alignment with business processes and goals.
  • Cross-functional Leadership: Collaborate with business units, IT, and other stakeholders to develop and execute transformation initiatives across various departments.
  • Program Management: Oversee the delivery of digital transformation projects, ensuring timelines, budgets, and objectives are met. This includes risk management, issue resolution, and reporting to executive leadership.
  • Salesforce Ecosystem Management: Maintain a deep understanding of Salesforce products, including Sales Cloud, Service Cloud, Marketing Cloud, and custom development solutions, and guide teams in integrating these solutions into business processes.
  • Stakeholder Management: Serve as a key point of contact for senior leadership, communicating project updates, gathering feedback, and ensuring alignment with business priorities.
  • Change Management: Drive organizational change, ensuring smooth transitions and adoption of new digital processes and tools. Develop training and support strategies for stakeholders.
  • Continuous Improvement: Stay updated on industry trends, Salesforce innovations, and best practices, and recommend new tools, platforms, or enhancements that support our digital growth.
  • Financial Oversight: Manage project budgets, financials, and resources to ensure efficient and cost-effective delivery of digital transformation initiatives.

Qualifications:

  • Education: Bachelor's degree in Business, Information Technology, or related field.
  • MBA or equivalent advanced degree is a plus.

Experience:

  • Should have led multi-year programs (ideally Salesforce or digital transformation) across multiple stakeholders and teams, of 10m+ USD.
  • Minimum of 7-10 years of experience leading digital transformation initiatives.
  • Strong understanding of Salesforce products (Sales Cloud, Service Cloud, Marketing Cloud, etc.).
  • Leadership: Experience managing large, cross-functional teams and driving organizational change.
  • Communication: Strong interpersonal and communication skills, with the ability to influence and collaborate at all levels of the organization.
  • Salesforce certifications (e.g., Salesforce Administrator, Salesforce Platform App Builder, Salesforce Architect)
  • Experience with data analytics, AI, and automation tools within Salesforce.
  • Strong business acumen with the ability to translate business requirements into technical solutions.
  • Experience with multiple cultures and countries, especially in ASEAN region.
  • Strong Client facing experience and executive presence a plus

Technical Skills:

  • Expertise in Salesforce configuration and customizations.
  • Experience integrating Salesforce with other enterprise applications.
  • Knowledge of cloud technologies, SaaS, and digital tools.
  • Project Management: Solid experience with program and project management methodologies, including Agile and Waterfall.


If you are a good match for the role above, please reach out to Ritu Chaudhari for a confidential chat today at ritu@access-people.com


UEN: 201304702D
EAs: 14S7084 / R1109143


Tell employers what skills you have

Digital Transformation
Budgets
Leadership
Strategy Development
Change Management
Salesforce
Business Acumen
Financials
Agile
Risk Management
Information Technology
Program Management
Project Management
Business Consulting
Digital Strategy
Stakeholder Management
Data Analytics
Business Requirements