Customer Service Representative
4 weeks ago
We are seeking a skilled and customer-focused individual to join our team as a part-time/temp Customer Service Representative. In this role, you will be responsible for handling all customer service-related matters at the counter.
About the Job- You will provide excellent customer service, attend to tenant and shopper enquiries and feedbacks.
- Promote loyalty programs and related activities.
- Assist in voucher sales, mall redemptions, reward programs, and other marketing activations as required.
- Support Marcom in promotional activities, events, and loyalty programs as needed.
This is a part-time/temp position that requires working rotating shifts, including weekends and Public Holidays. You must be able to commit to a 14-hour schedule on peak days.
Requirements- Minimum GCE N Level qualification.
- Working experience in relevant customer service roles is preferred.
- Proficiency in MS Office Word, Excel, and Outlook is an added advantage.
- Customer-oriented with good communication and interpersonal skills.
The estimated salary for this position is $11 per hour, which aligns with industry standards in Singapore. As a valued member of our team, you can expect a competitive compensation package, opportunities for growth, and a dynamic work environment.
Key Responsibilities- Morning Shifts: 10am to 6pm.
- Mid Shifts: 12pm to 8pm.
- Afternoon Shifts: 2pm to 10pm.
- Weekend availability and Public Holidays.
If you have excellent communication skills, are customer-focused, and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity. This position is available immediately, and full-time positions may also be available for the right candidate.
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