F&B Supervisor and Barista

1 day ago


Singapore PNG GLOBAL INVESTMENTS PTE. LTD. Full time
Job Summary

The Food and Beverage team at PNG Global Investments PTE. LTD. is seeking a highly motivated and customer-focused individual to join our team as a F&B Supervisor and Barista. As a key member of our team, you will be responsible for delivering exceptional customer service, preparing and serving high-quality beverages, and maintaining a clean and safe working environment.

Key Responsibilities
  • Provide fast, friendly, and personalized service to customers, developing a rapport by learning their names, favorite drinks, and food items.
  • Sell and serve drink and food items to customers, ensuring accurate orders and prompt delivery.
  • Educate customers about our premium coffees and beverages, presenting and explaining the menu in a clear and concise manner.
  • Answer customer questions regarding coffee, drinks preparation, and product freshness, providing solutions and recommendations when needed.
  • Prepare and serve coffee drinks by following prescribed recipes and preparation techniques, ensuring consistency and quality.
  • Maintain inventories by replenishing coffee bean supply, maintaining supplies, pastries, and cookies, and specialty drinks for the coffee bar.
  • Perform data entry of stock inventories in a timely manner, ensuring accuracy and completeness.
  • Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
  • Maintain a safe and healthy work environment by following organisation standards and sanitation regulations.
  • Update job knowledge by participating in educational opportunities, such as retail trade and food service publications.
  • Provide training to staff in accordance with company training guides and manuals.
  • Enhance brand reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
  • Report to Operation Manager on any operational inconsistencies.
  • Manage the social marketing aspects to promote Dal.Komm branding.
  • Perform other ad hoc duties as assigned.
Requirements
  • Possess basic hygiene course certification.
  • Exhibit excellent communication and interpersonal skills.
  • Display customer service focus and solution-oriented approach.
  • Maintain positive company morale and professional attitude.
  • Be punctual and responsible.
  • Desire to constantly learn and grow professionally.
  • Be able to work overtime, as needed.
  • Be able to work on weekends and Public Holidays.
  • Be able to travel to work overseas if required.
  • Maintain personal hygiene at all times.


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