
Branch Support Associate
9 hours ago
Job Title: Branch Support Associate
We are seeking a dedicated and customer-focused professional to join our team as a Branch Support Associate. This is an exciting opportunity to work in a fast-paced environment, providing excellent service to our clients and contributing to the success of our business.
Key Responsibilities:
As a Branch Support Associate, you will be responsible for attending to walk-in customers, handling over-the-counter transactions efficiently and accurately, and assisting with customer inquiries. You will also play a key role in promoting our products and services, educating customers about our digital platform, and driving service excellence in areas such as customer satisfaction, problem resolution, and feedback escalation.
Requirements:
- Excellent communication and interpersonal skills
- Able to cope with large crowds and high-pressure situations
- Previous experience in customer-facing roles or sales environments
Benefits:
This is a 12-month contract position with opportunities for renewal and conversion. The salary package includes a competitive fixed allowance and a range of benefits.
About Us:
We are a leading financial institution dedicated to delivering exceptional service to our clients. Our team is passionate about helping people achieve their financial goals, and we are committed to creating a positive and inclusive work environment.
Tell Employers What Skills You Have:
- Customer Service Skills
- Front Office Experience
- Currency Handling
- Financial Transactions Management
- Attention to Detail
- Customer Focus
- Regulatory Compliance
- Accountability
- Banking Knowledge
- Service Excellence
- Financial Services Expertise
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