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Store Manager
2 months ago
We are seeking a highly skilled and experienced Store Manager to lead our retail team and drive sales growth. As a Store Manager, you will be responsible for overseeing all aspects of store operations, including sales, customer service, inventory management, and staff supervision.
Key Responsibilities:- Manage store operations, including opening and closing procedures, cash handling, and inventory management.
- Develop and implement sales strategies to achieve sales targets and improve customer satisfaction.
- Supervise and train store staff, including scheduling and payroll management.
- Ensure exceptional customer service standards are met, handling customer inquiries and resolving any issues that may arise.
- Oversee product placement and visual displays to optimize sales and create an appealing shopping environment.
- Collaborate with the marketing team to implement marketing campaigns and promotional activities.
- Ensure compliance with safety and security procedures, implementing loss prevention measures to minimize theft and protect company assets.
- Enforce company policies and procedures, staying up-to-date with industry trends and implementing best practices to enhance store operations.
- Minimum GCE O'level or equivalent required; a degree in business or retail management is preferred.
- Minimum 5 years in retail industry with minimum 3 years in the Store Manager role.
- Understanding of retail operations, sales techniques, merchandising, and customer service principles.
- Ability to effectively manage and motivate a team, provide clear communication and feedback, delegate tasks, and solve problems.
- Proven track record in achieving sales targets, analyzing sales data, and implementing strategies for growth.
- Financial management skills and knowledge of budgeting and profitability analysis.
- Commitment to exceptional customer service, handling inquiries and complaints, and building customer relationships.
- Organizational and Time Management Skills: Strong organizational skills to manage store operations, inventory, and staff scheduling.
- Problem-Solving and Decision-Making Abilities: Ability to identify and resolve issues, think critically, and make sound decisions.
- Flexibility and Adaptability: Willingness to work flexible hours, including weekends and holidays.
If you are a motivated and experienced retail professional looking for a challenging role, please click apply now or email Victor Saw at victor.saw@rmoasis.com for more information.
Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.
