Clinical Sales Specialist
2 months ago
Job Title: Modality Sales Specialist (Clinical Pre-Sales) – Hospital Patient Monitoring
As a Modality Sales Specialist for Hospital Patient Monitoring solutions, you will be accountable for clinical selling, clinical assessment and solution design, customer demonstration and trial management, and change management consultation.
You will work closely with the Monitoring team, assist with business development in the territory, qualification of opportunities, implementation of solutions, and ongoing customer relationship management, focusing on clinical differentiation.
Key Responsibilities:
- Shape and Develop the Market: Identify opportunities and trends by leveraging third-party vendors, trade shows, and events; gather insights on clinical needs, customer needs, demographics, competition, and economic factors.
- Business Planning: Develop territory-based business plans with install base mapping and share opportunities with the Monitoring team via SFDC.
- Solution Selling: Follow the Philips Monitoring sales process, build customer relationships, understand key clinical drivers, develop value propositions, and deliver presentations (including to c-suite).
- Clinical Solution Design: Act as a change manager, understand customer workflows, support RFPs, conduct demonstrations and trials, manage education plans, and ensure solution readiness.
- Team Collaboration: Work closely with the APAC team, provide input on sales tools, support Marketing, and ensure a unified "One Philips" approach using SFDC, Chatter, and other tools.
- Customer Experience: Track outcomes, report issues, support engagement programs, and build an internal network to resolve issues and drive value.
- Performance and Development: Meet performance goals, own personal development, follow processes, share knowledge, and demonstrate Philips Behaviours.
- Key Measures: Financial Measures (Target OIT, Sales, IGM), Market share, and Positive customer feedback (Customer satisfaction, NPS)
Requirements:
- Tertiary qualification in a relevant clinical field (Hospital Patient Monitoring, Emergency Care and Resuscitation solutions, Ambulatory Monitoring and Diagnostics experience is desirable)
- Additional tertiary qualifications in business an advantage
- At least 5 years of appropriate clinical experience in critical care
- Demonstrated sales skills in a hospital clinical environment
- Change management and consultation skills
- Executive presentation and communication skills
Why Philips?
Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.
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