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Cargo Manager
2 weeks ago
This role involves meeting customer shipping needs, securing optimal support and maximizing cargo loading to apply yield management principles.
- Achieve and exceed cargo sales targets by promoting airline cargo services
- Identify new business opportunities and develop accounts across various industries
- Build strong relationships with freight forwarders, logistics partners and clients
- Maintain and grow existing customer base through excellent service and regular follow-up
- Analyze client needs and offer tailored solutions aligning with airline cargo capabilities
- Monitor market trends, competitor activities and customer behavior
- Provide regular sales forecasts and market feedback to management
- Coordinate closely with cargo operations, customer service and station team for smooth delivery of service
- Participate in industry trade shows, networking events and promotional campaigns
- Diploma or higher
- Class 3 driving license
- More than 2 years' experience in Airline industry
- Airline knowledge background highly desirable
- Good knowledge of export/import and cross trade shipments and requirements
- Proficient in Microsoft Office 365 (Excel/Word/Powerpoint)
- Customer oriented with pleasant disposition and ability to communicate with all levels of people
- Pleasant personality with good interpersonal and strong communicative ability
- Pro-active, self-motivated individual who works well independently
- Intercultural team player
- Strong ability to multi-task and work under pressure
- Safety-minded
- Understanding of company's brand, service & philosophy
- Willing to work at Changi Airport