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Custody Implementations
2 months ago
Key Responsibilities:
• Timely and accurate delivery of all custody related activities and products being implemented for clients
• Superior customer service and resolution of customer concerns related to the onboarding process
• Project management in the custody space, managing cross-functional relationships with all teams when applicable
• Collaboration with team on new work procedures
• Customer interaction, documentation issuance, review, and support in conjunction with partnering teams
• Demonstrates high level of diligence, motivation, and organizational skills
• Contributes to the motivation of staff and peers through constant and open interaction with the team members
• Optimizes own capacity to achieve higher productivity levels and output
• Understands client requirements and implements them correctly
• Ensures a strong and robust risk environment with effective controls
• Deals with variable (occasionally complex) issues with substantial potential impact
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients, and assets
• Supervises the activity of others and creates accountability with those who fail to maintain these standards
Requirements:
• 5-8 years of experience in Custody world and sub-related products
• Team player working closely with partners across countries/regions
• Good interpersonal communication skills, able to communicate with internal and external business partners
• Consistently demonstrates clear and concise written and verbal communication skills
• Demonstrated and proven Project management skills, including strong management and oversight of project activities
• Advanced execution skills in a multi-tasking mode, extremely well organized with own time, and able to prioritize effectively to manage multiple deals at the same time
• Able to partner with businesses and other support functions at any level to execute role effectively
• Proficient knowledge of English (written and spoken)
• Bachelor's/University degree or equivalent experience
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community, and make a real impact.
