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Billing Operations Specialist

2 weeks ago


Singapore beBeeBilling Full time $2,000 - $4,000
Job Title:
Billing Team Coordinator

We are seeking a highly skilled and detail-oriented individual to join our team as a Billing Team Coordinator. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and ensuring seamless billing operations.

As a Billing Team Coordinator, you will be responsible for supporting the billing team in day-to-day operations. You will work closely with the team to ensure accurate and timely invoicing, data entry, and record-keeping. Your strong communication skills and ability to build rapport with clients will be essential in resolving billing inquiries and disputes.

Key Responsibilities:
  • Invoicing and Billing:
    • Generate and send accurate invoices to customers or clients.
    • Ensure that billing is done according to company policies, client agreements, and payment terms.
    • Review client accounts and billing histories to ensure accuracy and completeness.
    • Correct billing errors and discrepancies promptly.
  • Data Entry and Record Keeping:
    • Input billing data into the company's accounting or billing system.
    • Maintain detailed records of transactions, invoices, and payment histories.
    • Ensure that client and payment information is up to date in the system.
  • Payment Processing:
    • Track and monitor client payments, ensuring timely collection.
    • Follow up on overdue payments by contacting clients via phone, email, or letter.
    • Apply payments to the correct accounts and resolve any payment issues.
  • Customer Service:
    • Address and resolve client billing inquiries and disputes.
    • Provide support to clients regarding billing and payment concerns.
    • Assist clients with setting up payment plans or resolving issues related to their invoices.
  • Reporting:
    • Prepare and generate regular reports on billing and payment statuses for management.
    • Assist in reconciling accounts receivable balances.
    • Maintain accurate records to assist in the preparation of financial reports.
  • Compliance and Auditing:
    • Ensure that billing practices comply with financial regulations, company policies, and industry standards.
    • Assist in audits by providing necessary documentation and supporting information.