Healthcare Digital Transformation Leader
2 days ago
We are seeking a highly motivated individual to join our team in a key operational role. As an Executive, Operations you will play a vital part in driving the digital transformation of healthcare services.
Key Responsibilities
- Provide daily operational support to ensure seamless execution of digital healthcare services.
- Foster effective collaboration across departments and service providers.
- Manage service escalations by conducting thorough investigations and providing timely resolutions.
- Support project management activities, including designing user-centric digital experiences and conducting end-to-end testing.
- Identify opportunities for process improvements and system enhancements.
- Contribute to marketing strategies and materials to drive adoption of the digital platform.
- Assist in partner engagement efforts, including deal negotiations and training.
- Perform other ad-hoc duties as assigned.
Requirements
- Degree in any field with prior experience in healthcare operations or digital transformation projects.
- Strong analytical and problem-solving skills with ability to work independently.
- Proficient in project coordination and user acceptance testing.
- Excellent communication and stakeholder management skills.
- Comfortable with cross-functional collaboration and multitasking.
- Detail-oriented with continuous improvement mindset.
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