Claim Process Specialist

2 days ago


Singapore beBeeCustomerService Full time $2,300 - $2,500

Job Title:

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  • Provide exceptional customer service to assist clients in filing claims.
  • Process and manage claims documentation efficiently.
  • Deliver high-quality support and maintain excellent relationships with customers.
  • Ensure timely and accurate claims processing, maintaining a high level of quality control.

Requirements:

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  • Ability to work collaboratively as part of a team.
  • Strong communication and interpersonal skills, enabling effective collaboration with colleagues and clients.
  • Capacity to work in a fast-paced environment, adapting to changing priorities and deadlines.
  • Proficiency in MS Excel and MS Office applications.
  • Attention to detail and organizational skills, ensuring seamless operations and minimal errors.
  • Excellent written and spoken English language skills, facilitating clear communication with clients and stakeholders.

Key Responsibilities:

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  1. Process client claims in accordance with established procedures and guidelines.
  2. Manage and maintain accurate records of client interactions and claim documentation.
  3. Develop and implement strategies to improve customer satisfaction and retention rates.
  4. Collaborate with internal teams to ensure seamless workflow and efficient operations.
  5. Stay up-to-date with industry developments and best practices, applying knowledge to enhance claim processing efficiency.


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