Assistant Manager, Membership Services

7 days ago


Singapore beBeeMembership Full time
Job Title: Assistant Manager, Membership Operations

This role is responsible for overseeing daily membership operations and ensuring adequate manpower deployment.

  • Overall in charge of daily membership operations.
  • Manage daily roster and ensure sufficient staffing for peak periods and public holidays.
  • Recruit part-time staff and interns to support peak demand.
  • Support performance appraisals for full-time and contract staff.
Key Responsibilities:
  • Investigate feedback from members and guests received onsite and online pertaining to membership operations and staff service delivery.
  • Communicate new membership initiatives and promotions to the membership operations team through administrative instructions or emails.
  • Handle onsite requests and inquiries from members.
  • Prepare monthly overtime records for checking and update overtime records in AAS for approval.
Requirements:
  • Degree in marketing, communications, business, or equivalent.
  • 4-5 years of relevant experience in the service/tourism industry.
  • Excellent communication and written skills.
  • Dynamic team player with a positive attitude.


  • Singapore A membership club in the east Full time

    1. Lead, motivate and provide direction to the Front Office, Membership Relations & Sales teams, and ensure that teams maintain operation standards, maximize efficiency and ensure high level of member satisfaction. 3. Effective management of all membership appeals and transactions in accordance with Club Constitution and Bye-laws. 4. Assist in Constitution...


  • Singapore British Club Full time

    The incumbent will be responsible in growing Membership Sales and this will involve conducting of daily tours of the Club and assisting potential members with the process of joining the Club. You will follow-up with leads and be visible around to the Club to Members. In addition, you will have a keen understanding of Membership policies, rules and...


  • Singapore JOHN ETHANS INTERNATIONAL PTE. LTD. Full time

    Our client is a forward-looking premier institution. We are sourcing on behalf of our client for a Membership Services Manager, based in Singapore. **Responsibilities**: - Administers and manages Membership and Student Members Registration - Organises Membership Activities including outreach, promotion, and services - Engages and develops partnerships with...


  • Singapore DEFENCE COLLECTIVE SINGAPORE LTD. Full time

    **Assistant Manager/Manager - Membership** THIS IS A 2-YEAR RENEWABLE / CONVERTIBLE CONTRACT ROLE The Assistant Manager/Manager, Membership is responsible for overseeing Defence Collective Singapore’s (DCS) membership management. As a key member in the Membership team, this role is crucial in fostering community engagement and advocacy through...


  • Singapore SAFRA National Service Association Full time

    **Job Description**: **ASSISTANT MEMBERSHIP SERVICES EXECUTIVE (Partnerships Marketing)** **- 2-Year Contract **HQ, SAFRA Mount Faber The Assistant Membership Services Executive (Partnerships Marketing) will be part of the team spearheading partnerships with merchants (including online) to provide lifestyle and entertainment privileges to our members. This...


  • Singapore Mandai Wildlife Group Full time

    Join to apply for the Assistant Manager, Membership Operations role at Mandai Wildlife Group 1 day ago Be among the first 25 applicants Join to apply for the Assistant Manager, Membership Operations role at Mandai Wildlife Group Get AI-powered advice on this job and more exclusive features. Mandai Wildlife Group is the steward of Mandai Wildlife...


  • North-East Singapore PERSOLKELLY Full time

    As part of the Membership Services Team, you will be responsible for managing the company Rewards loyalty program membership servicing. You will execute the change management plan for a new loyalty system, support escalations, assist with management reporting, development of manuals for frontliners, be a Company Rewards advocater for internal stakeholders...


  • Singapore SINGAPORE MARITIME OFFICERS' UNION Full time

    If you share our passion in growing a strong and active union membership, join us in Singapore Maritime Officers’ Union (SMOU). You will be part of SMOU Membership Services Division to provide membership services to our union members. **Scope of Work** - Counter support to walk-in members’ enquiries and registration - Administrative support and...


  • North-East Singapore PERSOLKELLY Full time

    As part of the Membership Services Team, you will be responsible for managing the company Rewards loyalty program membership servicing. You will execute the change management plan for a new loyalty system, support escalations, assist with management reporting, development of manuals for frontliners, be a Company Rewards advocater for internal stakeholders...


  • Singapore Chinese Swimming Club Full time

    About Us Chinese Swimming Club is recognised as a premier city and country club offering excellent facilities and services. We welcome you to join us to be part of this family and grow your career with us. Responsibilities: Lead potential members on informative & engaging club tours, highlighting the club's unique features, amenities & benefits. ...