Service Team Captain

4 days ago

Singapore beBeeLeadership Full time $60,000 - $75,000
Job Overview

Captain a service team in a modern barbecue restaurant. Lead supervisors and managers to ensure smooth daily operations, maintain customer satisfaction, and drive sales.

Key Responsibilities:
  • Assist in maintaining the efficient operation of the service team
  • Guarantee customers have a pleasant dining experience
  • Collect feedback from customers and address their concerns promptly
  • Monitor cleanliness and safety standards of the dining areas
  • Perform duties such as ordering, serving, clearing, and setting tables
  • Promote sales by being familiar with promotions and menu offerings
  • Respond to customer complaints professionally
  • Handle cashiering responsibilities
  • Assist in promoting sales through upselling
  • Motivate and foster a positive team spirit within the restaurant
  • Supervise and train service staff to high standards of excellence
  • Adhere to established standard operating procedures
  • In the absence of Managers and Supervisors, act as Manager on Duty

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