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Captain - Team Leader
3 weeks ago
Job Title:
Captain - Team Leader
Job Summary:
We are seeking a Captain to lead our team in delivering exceptional customer experiences.
Key Responsibilities:
- Manage and coordinate team activities to ensure efficient service delivery.
- Develop and implement strategies to enhance the dining experience for our guests.
- Provide excellent communication and interpersonal skills to build strong relationships with colleagues and customers.
- Maintain a clean and safe working environment, adhering to health and safety standards.
- Monitor and maintain quality standards of food and beverages, ensuring consistency and excellence.
- Address customer complaints in a professional and courteous manner.
- Collaborate with colleagues to achieve business objectives and improve operational efficiency.
- Participate in ongoing training and development programs to enhance knowledge and skills.
- Adhere to company policies and procedures, maintaining confidentiality and discretion when required.
Requirements:
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Knowledge of fine dining and restaurant operations.
- Physical stamina to work in a fast-paced environment.
Working Environment:
You will be working in a dynamic and friendly team environment with opportunities for growth and development.