Healthcare Service Improvement Specialist

6 days ago


Singapore beBeeTransformation Full time $72,000 - $108,000
Job Overview

This role focuses on leading projects to enhance service efficiency, patient experience, and staff productivity.

  • Analyze workflows to identify inefficiencies and implement process improvements.
Key Responsibilities
  • Develop and track key performance indicators (KPIs) to measure service effectiveness.
  • Enhance quality initiatives including updating patient education materials.
  • Work with IT teams to integrate automation and digital tools for better patient engagement.
  • Engage clinical, nursing, pharmacy, and administrative teams to drive service transformation.
Requirements
  • Bachelor's degree in Healthcare, Business, Public Health, or a related field. A Master's degree is an asset.
  • 3-5 years of experience in healthcare service improvement, operations, or project management.
  • Familiarity with Lean, Six Sigma, or similar process improvement methodologies is beneficial.


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