
Store Operations Director
2 weeks ago
Job Title: Store Operations Director
Overview:
The Store Operations Director is responsible for the overall daily operations of the store, ensuring efficiency and profitability. This role involves managing and overseeing store operations, staff management, customer service, sales, and financial targets.
Key Responsibilities:
- Develop strategic plans to increase customer traffic, optimize profitability, and drive sales growth.
- Lead and manage a team of store staff, providing training, coaching, and feedback to ensure exceptional customer service and sales performance.
- Oversee store operations, including inventory management, loss prevention, and health and safety compliance.
- Implement effective security measures to prevent losses and ensure a safe working environment.
- Manage administrative tasks, including reporting, budgeting, and compliance with policies and procedures.
- Monitor and analyze buying trends, customer needs, and profit margins to inform business decisions.
- Resolve customer complaints and issues in a timely and professional manner.
Requirements:
- Minimum 5 years of experience in retail store management or a related field.
- Strong leadership, communication, and interpersonal skills.
- Able to work effectively in a fast-paced environment and prioritize multiple tasks.
Benefits:
This role offers opportunities for professional growth and development, as well as a competitive salary and benefits package.
Others:
We are an equal opportunities employer and welcome applications from diverse candidates.
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