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Technical Officer

2 months ago

Singapur, Singapore Shimano Full time

Job Summary:

Shimano is seeking a highly skilled Technical Officer to join our team in the SEA region. As a Technical Officer, you will be responsible for providing regular technical training to our customers in the region.

Key Responsibilities:

  • Develop and deliver technical training programs for customers in the SEA region
  • Follow up on warranty submissions from customers and resolve technical issues in a timely manner
  • Provide on-site technical support to customers at their factory
  • Prepare, maintain, and modify technical materials to support customer needs
  • Manage the online e-learning technical webpage to ensure accurate and up-to-date information
  • Provide technical assistance and support at events as needed
  • Perform other ad-hoc duties as assigned by management

Requirements:

  • Minimum Diploma in a related field (e.g. engineering, technical education)
  • Good knowledge of bicycle components, parts, and technicalities
  • Proficient in Microsoft Office (Excel, Word, PowerPoint)
  • Willingness to travel overseas and work on weekends for events occasionally
  • Ability to communicate effectively with customers at all levels and in large groups
  • Possession of a Class 3/3A license is an advantage