User Growth Strategist

6 days ago


Singapore NetEase Full time

Our Mission at NetEase:

To create engaging gaming experiences that inspire players and deliver value to our thriving community worldwide.

We strive to be industry leaders in content creation and community management, leveraging our expertise in R&D and online services.

Job Requirements:

  • Oversight of the game community development and management with a focus on user growth, engagement, and retention rates.
  • Supervision of customer service representatives to ensure timely and accurate responses to player inquiries.
  • Promotion of positive player engagement through community interactions and moderation.
  • Development and implementation of content localization strategies for Discord and Reddit communities.

Essential Qualifications:

  • Bachelor's degree or higher with relevant experience in game community management.
  • Native English speaker or near-native proficiency; additional language skills a plus.
  • Previous experience in player support or community management roles.
  • Strong research skills and understanding of user research methodologies.


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